While searching for something completely different (The Cathedral Effect), I stumbled upon this blog by the Lauren B company. I has an incredible wealth of information in that blog about jewelry. It is very thoroughly done and nicely written. I have no interest whatsoever in jewelry, but this blog is really good.
How I stumbled upon this blog: there is a concept in jewelry for engagement rings called Cathedral Style Engagement Ring Setting. See this post. Geeky details, lovely
Reading: Here I Am. 
The Mother of Witty Dialogs.
A TV Show writer predicts his crumbling family life in the stories he invents for his show (not the other way around: writes about his family life in the TV Show).
On the back of The Phoenix Project it says “a must read for business and IT executives”. It is.
You need data backing up issues. Not hearsay.
Your job as a VP of IT Operations:
– Ensure a fast, predictable, uninterrupted flow of planned work that delivers value to the business.
– Minimize the implact and disruption of unplanned work in order to provide stable, predictable and secure IT.
The Three Ways:
There is a Brent in every organization. The wizard that pieces everything together and seems to be a required resource on every project.
His knowledge must be documented, his process automated.
If he is not a Sharer but a Hoarder, keeping all information to himself, he must be fired eventually.
Four categories of work:
The theory of Constraints:
Work in progress (WIP) is the BIG Killer for productivity. Get thing done.
Technical debt: when not paid down, interest grows over time. You keep paying (more and more) interest in the form of unplanned work.
A work center: man, machine, method, measures.
Start with thinking totally extreme: think improving to the extreme (deploy from once every 3 month to 10 times per day).
IT is at the core of every modern organization. Ignoring that will bring the organization in Big Trouble.
Hoarders vs Sharers. People holding information about tasks they only know how to do. Get rid of that/them.
Nice summary in the back.