It Will Be Exhilarating Review: Studio Neat’s Bootstrap Story

It Will Be Exhilarating by [Provost, Dan, Gerhardt, Tom]

The creators of the Glif decided to write It Will Be Exhilarating to share their experience building their company Studio Neat. They build their company as lean as possible, bootstrapped it, using low level tools, crowdsourcing and simple concepts.

Indie Capitalism: How Studio Neat Built a Lean Creative Business

Their example was 37Signals, a company raised with a comparable independent approach, whose founders also wrote a book, Reworkread my post on that book here, about their experiences.

The book is describing Indie Capitalism.

Afbeeldingsresultaat voor studio neat the glif

Focus and simplicity are essential. As important as the thing you do, are the things you decide not to do.

Work your ideas:

“Your idea is not doing anyone any good by remaining only an idea.”

Practical tips: create a product video that is brief and clear.

“Our two project videos have been like a Pixies song: soft, loud, soft.”

And two minutes long.

the pixies band photo

Practical references.

“There are a lot of great resources out there to familiarize yourself with various processes. Making It: Manufacturing Techniques for Product Design, by Christ Lefteri, is an excellent place to start and describes common production methods in straightforward”

On becoming Internet famous:

“The key lesson, in a nut shell, is to be proactive. The bloggers will rarely come to you; it is your job to make their job easier by seeking them out, and providing the pertinent information.”

They refer to the famous Kevin Kelly solution for becoming famous amongst the niches in the long tail.

“What all of this really comes down to is building a fan base. By putting things out there, consistently, you can form a relationship with your customers. It allows them to see the person behind the products. You are not a faceless corporation, so why act like one?”

Kevin Kelly:

“A creator, such as an artist, musician, photographer, craftsperson, performer, animator, designer, videomaker, or author—in other words, anyone producing works of art—needs to acquire only 1,000 True Fans to make a living.”

And it does not have to be complex. Make a business from your passion. Just do it.

“Start something on the side, see if it turns into anything.”

They go on to describe how easy this is today. Many tools on the Internet. And more importantly, the environment is changing as well. Access to distribution channels is super easy using the Internet.

“The gatekeepers are leaving their gates. You can be as creative as you need to be to get your work seen. YouTube and the web (and whatever comes after Youtube and the web), can give you more watching than television ever did.”

Not only are the gatekeepers disappearing, the very practical help with starting a business, like this book, helps creative people pursue their passion.

2025 Update: Studio Neat is nog steeds actief. Indie capitalism is relevanter dan ooit, nu met Patreon, Substack, en andere creator platforms. De lessen uit dit boek blijven waardevol.

The Monk and The Riddle and Rework and others

the monk and the riddle book cover

The one is more imperative the other more loose.

Both are No BS.

I read The Monk and The Riddle and then Rework shortly after eachother.

The Monk etc is a great book about how startups really work. From the mouth of a top advisor of VCs in Silicon Valley. That sounds strong and confident and so is the book.
Illustrated with great real life example and stories around that – funeral.com, the Amazon of funeral goods, for heaven’s sake…
Talks about the business side, but also discusses the need for a vision the founders need on what they want the startup to achieve.

What are investors really look for. For them your business plan is one in very many.

Is there a big market? Can the product win and defend a large share? (Peter Thiel – look for a monopoly in Zero to One). Can the team do the job?

They are looking for passion. Money should not be the driver. Passion should.

Make plans, but don’t assume you can stick to them for very long. Be flexible. Also the investors should recognize this.

“In a Brave New World startup, there’s no existing market, no incumbent competitors, and no economic model, you’re literally investing the business as you go along.”

I take that opportunity to link to Fried and Heineman say in Rework – a plan is ok but it is all guesswork, they say, so do not worry too much if it needs changing; actually expect it to change (or you would be psychic).

Jason Fried and David Heineman Hansson are furthermore a lot less stern but and take a more relaxed standpoint. But they are from the other side of the table.

Their book has a number of nice bangs:
Learning from mistakes is overrated. I like that one against the “fail fast” silicon valley hype.
Do it for yourself – ignore the world (Ignore Everybody from Hugh Macleod).
Do not listen to your customer they do not know either (read Clayton Christensen’s The Innovator’s Dilemma“).
Working too hard is stupid.
Small is fine – big not an objective.
Entrepreneur, a word that it sounds like a members-only club.

I like that.

Very practical no-nonsense advice.
In short: don’t bullshit around, do the work (Do The WorkSteven Pressfield).

Both very informative, funny. Read like a novel.

Innovation: getting comfortable with chaos

First I got a bit irritated reading The Rainforest. Thought this is either beyond my intelligence, or it is BS with capital letters.

“People in Rainforests are motivated for reasons that defy traditional economic notions of “rational” behavior.”

Such sentences sound like religious crap in my mind. I hit a few more of these texts in The Rainforest, by Victor W. Hwang and Greg Horowitt.

rework book cover

I was a false start. I admit. But now and then the writers fall in the trap of academic writing, and they follow the “misguided lessons you learn in academia” as Jason Fried and David Heinemeier Hansson call it in “Rework” (more on that in another post).

The book looks at psychological, neurological context of forming innovation groups, and what to look at. It touches open many other aspects of inactive environments (rainforests).

There’s a sociological aspect to it that very much speaks to my heart.

“As veteran Silicon Valley venture capitalist Kevin Fong says, “At a certain point, it’s not about the money anymore. Every engineer wants their product to make a difference.” “

This reminds me of Tracy Kidder’s The Soul of a New Machine. Excellent book by the way, a must read for (computer) engineers and other Betas. You will get your soldering iron out.

Anyway in this book also, the goal of money is way out of sight, it is the product that counts. Personal issues are set aside, esthetic issues with respect to the new machine prevail. The team is totally dedicated to creating the new machine. They are in the flow, very similar to the psychological flow that psychology professor Mihaly Csikszentmihalyi, has described in “Flow”. The state in which people (typically athletes talk a lot about pushing themselves into a flow) where conscious thinking and acting disappear and a person gets totally submerged in the activity itself.

Back to the Rainforest, where the authors have found that a social context is key for a innovative rainforest to thrive. It’s not just about creating the brain power, but an entire entrepreneurial context that turns this brainpower into a innovative growing organism. The trick is to create a social environment where cross-fertilization takes place.

“Governments are increasingly seeking to spur entrepreneurial activity across the entire system, not just for large companies. Today, countries are ambitiously seeking to create entire innovation economies.”

“The biggest invisible bottleneck in innovation is not necessarily the economic desirability of a project, the quality of the technology, or the rational willingness of the customer. The real cost frequently boils down to the social distance between two vastly different parties.”

“Serendipitous networking is essential because, in the real world, it is impossible for a central agent to do everything.”

A lot of word and advice are spent on the topic. Tools are presented as guidelines for achieving such an environment.

“Tool #1: Learn by Doing Tool #2: Enhance Diversity Tool #3: Celebrate Role Models and Peer Interaction Tool #4: Build Tribes of Trust Tool #5: Create Social Feedback Loops Tool #6: Make Social Contracts Explicit”

I am not sure if Hwang and Horowitt prove in their work that a central organization (government) can really steer this. An analytical approach to culture change is something different from a (working) prescriptive culture change. I may be skeptical, but with me are the Fried and Heinemeier again in Rework about culture (in context of an organisation):

“Culture is the byproduct of consistent behaviour. 

It isn’t a policy. It isn’t the Christmans party or the company picnic. Those are objects and events, not culture. And it’s not a slogan, either. Culture is action, not words.”

The Rainforest continues and brings together Deming’s approach to maximize quality of product procedures by an organization with the entrepreneurial approach towards innovation. This so serve as a model to evolve innovative, informal and entrepreneurial spirited organizations, a kind of primordial soup into mature structured organization.
(In this soup of entrepreneurial elements, a “flow” should be created igniting an entrepreneurial life form.)

“We surmise that one of the major reasons large corporations often fail at innovation―whether they create venture arms, new product divisions, or otherwise―is because they typically create new business divisions in a formal sense without the “cultural walls” separating the Deming and the Rainforest communities.”

Interestingly this is also what Christensen speaks of in “The Innovators Dilemma”. Christensen makes a similar claim. Organizations fail at innovation because they manage innovation the same way as they do there mature business units. This inherently fails. There is a lot of similarity between the thinking of Christensen and Hwang here. These guys should talk. And invite Fried and Heinemeier to the party.

I conclude managing innovation in an existing (large) organizations can only be successful if it is operated in a completely separate entity. With their own culture that is free to grow, and in a social environment that is not constraint by bureaucratic “efficiencies”.